BMWi_Web_de_WBZ 

europe china flagThe best of Both Worlds
Smartions AG Berlin | Chinese Digital Media Agency | Where East meets West

  

Effective communication is key to any successful project, particularly when tackling the complex digital ecosystems of China. In addition to our team’s many years’ experience in the Chinese market, we ensure the objectives of your China project are fully understood and realized by managing all customer accounts via our China team here in Berlin, Germany with in-country operations through our China office and expert partners. Put simply: when it comes to Chinese e-commerce, m-commerce, and all things digital; Smartions is the Chinese Digital Media Agency that can deliver for you.

 
Chinese E-Commerce Services 
 

Chinese E-Commerce Services

"China’s $2 Trillion E-Commerce Market Keeps Growing" - paymentweek

 

Server & Site Setup

  • .cn domain registration
  • China Approvals / Licenses (ICP)
  • Mainland China Server Provisioning
  • Server Setup & Admin
  • Website Design & Adaption for China
  • China Usability & Performance Testing

Online Payments

  • Chinese Payment Processor Integration
  • Alipay
  • UnionPay
  • WeChat Wallet
  • Carrier SMS

Social Media

  • Chinese SNS Integration & Management
  • WeChat
  • Sina Weibo
  • Tencent Weibo
  • YouKu

Content & Support

  • Content Localization
  • Content Management
  • ICP / Site Content Compliance Review
  • Website & Customer Support

Visibility & Promotion

  • China SEO
  • Marketing Campaigns
  • Social Media / Community Engagement
  • Brand / IP Protection & Promotion

Webshop Setup

  • WeChat Service Accounts
  • WeChat WeShop
  • Taobao.com
  • Tmall.com
  • JD.com
 
 

Missing out on the World’s largest E-Commerce market?
We can help change that with our Chinese E-Commerce Services

 
 
 

China Market Stats

Online Population in Millions
1
China
1
Europe
1
Latin America
1
United States
 

Chinese E-commerce Market
2014: $2 Trillion
2015: $2.5 Trillion
2016: $3 Trillion
2017: $3.5 Trillion
 

Internet Penetration

 

87%
United States
50%
China
 
In China, the number of mobile shoppers grew to more than 200 million

- Research & Markets

 
China’s social-media users are more active than those of any other country

- Mckinsey

 
Chinese M-Commerce Services 
 

Chinese M-Commerce Services

"Mobile to account for more than half of China’s online sales next year" - Mobile World Live

 

Android App Store Distribution & Release

  • App Store Account Setup
  • App Store Distribution
  • China Device & Connectivity Testing
  • 3rd Party Services Integration Testing
  • China Usability & Performance Testing

Mobile Billing

  • Chinese Mobile Payment Processor Integration
  • Alipay
  • UnionPay
  • WeChat Wallet
  • Carrier & SMS billing

Social Media

  • Chinese Mobile Social Media Integration
  • WeChat
  • Sina Weibo
  • Tencent Weibo
  • RenRen

Content, Support & Operations

  • App & Metadata Localization
  • App / Metadata Content & Update Management
  • Sales Reporting & Mediation
  • Game & App Operations Teams

Visibility & Promotion

  • China ASO & SEO
  • Marketing Campaigns
  • App Store Promotion
  • PoS WiFi Promotion
  • Device Pre-installs
  • Social Media / Community Engagement
  • Brand / IP Protection & Promotion

SinoMoGo™ China SDK

  • In-App Payments
  • In-App Sharing
  • Push Notifications
  • Analytics
 
Chinese m-Commerce Services

  

Want to take a bite out of China’s massive mobile market?
Get in touch to learn more about our Chinese M-Commerce Services

 
 
 
 

Looking for Chinese Mobile Payment Solutions?

SinoMoGo™ China Cloud Server & SDK

MOBILE BILLING    •    SOCIAL MEDIA    •    NOTIFICATIONS    •    ANALYTICS

 
 
SinoMoGo is The white Label mobile gateway to China
Accepted by all top Android app stores in China

In a land where mobile billing and social media services are very different to the West & many Google Services
are blocked, the SinoMoGo China Cloud Server & SDK for Android enables simple access to in-app Chinese Mobile
Payment Services, Social Connectivity, Analytics & Push Notifications in your Android apps

 

 
Chinese brand community services
 

Chinese Brand Community Services

"77% of Chinese expect a brand to have a social media presence" - China Marketing

 

SNS Account Setup

  • WeChat
  • Sina Weibo
  • YouKu
  • Baidu Tieba
  • QQ Group

CONTENT MANAGEMENT

  • Content Creation
  • Content Localization
  • Content Review
  • Content Posting
  • Graphic & Video Asset Creation

COMMUNITY ENGAGEMENT

  • Feedback Collection & Reporting
  • Customer Interaction & Support
  • Brand Mention Follow-up
  • Issue Reporting & Tracking

SOCIAL CAMPAIGNS & PROMOTION

  • China Social Media Strategy
  • Campaign Planning & Execution
  • Key Opinion Leader Endorsement
  • Competitions & Giveaways
 
 
blocked in China
  

Looking for Chinese Brand Community Services?
Build & Engage with your Chinese User & Brand Community.
Contact us to learn more!

 
 
  

Chinese Social Media Management

COMMUNITY BUILDING   •    ENGAGEMENT    •    SUPPORT   •    MARKETING

  
Chinese Social Media Management
 

  • Choose your plan

  • A single dedicated point of contact in our Berlin office assigned to your accountDedicated Account Manager
  • SNS ACCOUNT SETUP & MAINTENANCE
  • China's largest micro-blog site, known as the "Chinese Twitter", with about 76.6 million day active users (DAU)• Sina Weibo
  • The most popular video website in China, with roughly 146.5 million monthly visits• Youku
  • China's largest online communication platform, with over 8 millions bars (forums) created, generating huge traffic via user interaction & posting• Baidu Tieba
  • Subscription / service account page that allows daily / weekly push notification to followers, one of the most effective marketing channels in China• WeChat Official Account
  • Three custom marketing / sales sub-channels for the service account can be developed for further promotion of products & brands• WeChat Account Development
  • Design of SNS sites related items, mainly banners and backgrounds, matching Chinese brand elements• Graphic Design
  • Identity of famous person, organization or company verified, showing a colorful "V" by the icon and corresponding declaration"Verified" SNS Accounts
  • Social media strategies tailored to you brand / product by our experienced Social Media consultant team with competitor & follower analysisStrategic Planning
  • CONTENT MANAGEMENT
  • Customized social media content, pairing with trending topics in China where possible• Content Creation
  • Translation of Social Meida content / posts provided by your company• Content Translation
  • Posting of the created / translated content to SNS channels• Content Posting
  • COMMUNITY ENGAGEMENT
  • Colleting follower comments & general feedback from SNS channels• Feedback Collection & Reporting
  • Engage with brand / product followers across SNS channels & responding to follower comments• Follower Interaction & Engagement
  • Tracking of all brand / product mentions outside of targetted SNS Channels & responding accordingly• Brand Mention Follow-up
  • Reporting of brand / follower satisfaction through analysis of follower feedback across SNS channelsBrand Follower Satisfaction Reporting
  • Responding to followers' support issues via SNS channelsSupport & Issue Follow-up
  • In-market defect reporting via a shared defect tracking system to ensure customer feedback is recorded & addressed in a timely mannerDefect Tracking & Logging
  • Problem solving recommendations provided by highly qualified marketing & development teamsSolution Consulting
  • MONTHLY CAMPAIGNS
  • Repost by KOL with up to 25 million followers, lottery or other campaign mechanisms available on Sina Weibo platform to increase brand / product awareness• Sina Weibo Campaign
  • Quality campaign copywriting to target followers to enhance brand / product loyalty• WeChat Campaign
  • Professional test & in-market issue verification to measure product performance & reproduce user reported issuesIn-Market Issue Verification
  • Using methods such as survey, user interviews, & competitor research. Evaluating market / product fit & potential. Evaluating perforamce in-market & areas for improvmentMarket Entry Research & Impact Analysis
  • Connect

  • 1,500

    per month

  • 4 hours
  • 4 hours

  • once a week
  • 10 hours

  • once a week

  • once a week

  • once a week
  • Engage

  • 3,299

    per month

  • 6 hours
  • 10 hours

  • every other day
  • 20 hours

  • every other day

  • every other day

  • every other day

  • once a week

  • 5 hours
  • 3 hours

  • 5 hours

  • 5 hours
  • Custom

  • Enquire

  • 8+ hours
  • 20+ hours

  • daily+
  • 30+ hours

  • daily+

  • daily+

  • daily+

  • daily+

  • 10+ hours
  • 5+ hours

  • 10+ hours

  • 10+ hours

  

Chinese Social Media Management PlansWe Build your brand & user community in China – You keep brand control

Want to build your brand community in China but keep control of brand messaging? Our monthly Social Media plans enable you to connect and engage with your Chinese brand followers and customers across China’s diverse Social Media landscape without placing a burden on your internal resources. With all our Chinese Social Media management plans, we assign one of our expert China SNS team in Berlin to your account. Your account manager will coordinate with our Chinese Social Media operations team and provide full reporting to you on social traction, follower engagement, user feedback / issues, and campaign impact. To ensure your Chinese brand and product followers experience the same level of engagement and service in China as in the West, we tailor social content and communications style to fit with your brand guidelines and approach as well as Chinese audience expectations.

 

 
China Consultancy Services
 

China Consultancy Services

"To know the road ahead, ask those coming back" - Chinese Proverb
 

China Market Readiness & Entry Strategy

  • Digital Product / Service Market Review
  • Competitor Analysis Market Review
  • Cultural / Market Fit Review
  • Chinese User Review Groups / Workshops
  • Usability & Feature Compatibility
  • Business / Price Model Market Fit
  • Infrastructure Analysis & Recommendations
  • Content Compliance Review
  • Game & App Analysis & Guidance

User Acquisition Strategy

  • Social Media Strategy & Execution
  • App Store Promotional Planning & Mediation
  • Cross-Channel Campaign & Strategy
  • Digital Product & Service Market Optimization
  • Digital Product & Service Market Optimization
  • Market Research & User Feedback

Brand Management & IP Protection

  • Piracy: Impact, Analysis & Mitigation
  • Competitor Analysis Market Review
  • Cross-Channel Brand Management
  • Direct Vs Remote Brand & IP Management
  • Chinese Partner Evaluation & Guidance
  • Controlling Mobile App / Game IP
  

China offers both vast potential & complex challenges.
Smartions know how to succeed in China.
Talk to us today – It can’t hurt!

 
 
 

Smartions in the media

Die Welt / Gründerszene Inerview

Die Welt / Gründerszene Interview

Patrick Wheeler (CEO @ Smartions AG) interview with Die Welt / Gründerszene about Smartions and their approach to the Chinese mobile gaming market.

Read More

Thoughtful China Interview

Thoughtful China Interview

Following on from the success of City Island 2 and Farm Up in China, Patrick Wheeler’s (CEO @ Smartions AG) talks to Thoughful China about the difficulties developers face when trying to enter the Chinese market.

Play Video

Russian TV Interview

Vesti Finance TV Interview

Rajmund Balogh, CTO at Smartions AG speaking on Russian television about the global success of games like Grand Theft Auto V & Angry Birds.

Play Video

Casual Connect China

Gamesauce Article

Smartions’ Causal Connect presentation and Patrick Wheeler (CEO Smartions AG) interview with Gamesauce on bringing mobiles games to China.

Read More

GamesMarkt Interview

GamesMarkt Interview

Rajmund Balogh (CTO @ Smartions AG) Talks to GamesMarkt about the challenges mobile game developers face when entering the Chinese gaming market.

Read More

Making Games Magazine

Making Games Magazine Article

The team at Smartions provide “An Android Developer’s Survival Guide to China” for the Gamescom 2015 edition of Making Games magazine.

Read More

 
 
  • Testimonial
    Mark Peeters, Owner & founder, Sparkling Society

    We are really excited to see the huge uptake of City Island 2 in China. Definitely we’ll be looking to bring future titles to China via SinoMoGo!

  • Testimonial
    Charles McLeod, Former BD Director App Publish, Inmobi

    The team at Smartions certainly know the Chinese mobile and gaming market. Their expertise, guidance, and comprehensive view of the complex mobile landscape are a real benefit to any developer seeking a trusted China partner.

  • Testimonial
    Pim Bouman, ‎Founder & CEO at Gamious

    Smartions have demonstrated great dedication and skill in their work. Their market expertise is a valuable resource when exploring effective distribution channels in China's ever growing mobile market.

 
 
 

pandroid

The Android Game
Launchpad to China



China Mobile Distribution

Simple Plugin Integration

Accept Payments in China

Connect with China SNS

China Analytics

Professional Services

Brand & IP Protection

More Revenue for You
 

 

 

Our Berlin Team

  • Testimonial

    Patrick Wheeler

    CEO & Co-Founder Smartions AG

    About Patrick Wheeler

    Patrick is CEO and Co-founder of Smartions Europe and brings with him 17 years’ international work experience in the software development, localization, and gaming industries; making him an expert in all things related to digital strategy, development, and software delivery for international markets. Formerly CTO at a China focused tech startup and Head of Release & Localization at Aeria Games, Patrick has strong background running large-scale development, localization, and game release projects and teams as well as the practical application of in-country social and user acquisition strategies. Having worked with China for many years in different roles, Patrick is very familiar with the Chinese mobile landscape and larger macro environment. Focused on innovation, building effective agile teams, disruptive technology, and doing things differently, he also is known for writing impossibly long emails and being a comic book junkie.

  • Testimonial

    Rajmund Balogh

    CTO & Co-Founder Smartions AG

    About Rajmund Balogh

    Co-founder and CTO of the of Smartions Europe, Rajmund has 16 years’ background in IT as a Platform Architect, Network Administrator, QA Manager and all-round tech guru. Having worked internationally in both large multinationals and startups alike, Rajmund brings with him a deep knowledge of infrastructure, virtualization, and complex server setups as well as experience in scoping, planning, and implementing large scale cross-media platforms in China. To add to his already impressive track record, he also speaks 5 languages. A fanatical gamer, Rajmund has a seemingly endless knowledge of internet pop culture and trends that is both impressive and baffling.

  • Testimonial

    Hong Thieu

    CFO & Co-Founder Smartions AG

    About Hong Thieu

    Hong Thieu brings more than 15 years’ experience of corporate finance and corporate development to the Smartions founder group. Prior joining Smartions Europe Hong served as CFO in several German VC funded companies and oversaw two successful IPOs. As Vice President of a listed company for corporate affairs he has been responsible for corporate legal, governance, and investor relations. In addition to this, Hong’s background as Investment Director of a family office, co-founder, and Business Angel for several startups mean that Hong is not only familiar with the structuring and syndicating of funding rounds but knows the essential ingredients of great tech startup!

  • Testimonial

    Run Zhang

    Project Manager

    About Run Zhang

    Project Manager at Smartions AG, MBA in Europe-Asia management with a strong business research background, has over seven years’ experience of international project management in the fields of media, energy, retail and IT services. Run is professionally proficient in overseas business setup and management in China, particularly in the aspects of brand / product’s market entry consulting, localization and promotion.

  • Testimonial

    Guo Lu

    Development Lead

    About Guo Lu

    Development Lead, M.Sc. IT at Technical University Berlin, with eight years’ experience of IT development in Europe-Asia projects, organizations and startups, has highly proficiency in programming languages of PHP, XHTML, JavaScript, CSS, Java, C++, and skills in use of Eclipse, NetBeans, My SQL.

  • Testimonial

    Yang Liu

    Data Analyst

    About Yang Liu

    Data Analyst at Smartions AG. Yang has been working in e-Commerce, retail and banking for more than five years. Yang is very familiar with Chinese financial regulations and experienced in foreign business operation in relation to financial activities in China.

  • Testimonial

    Melanie Link

    Legal Counsel (In-house) & Account Coordinator

    About Melanie Link

    Melanie is a fully qualified lawyer since passing her 2nd State Examination in 2009. Having worked in a law office and an international e-commerce company for about 4 years, Melanie brings with her a deep knowledge of contract design, copyright law, consumer law and the e-commerce business. Having worked not only as a legal counsel but as a management assistant as well, Melanie is not only familiar with the legal aspects of the business but brings with her a great deal of experience of building and continuing business relationships between the customers and the management.

 
 
 

Our Clients

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Get in touch with us

Smartions AG

Zimmerstraße 11
10969 Berlin
Germany

Smartions China

Suzhou
China

Contact Info

+49 (0)30 2593 9930
 

info@smartions.net